Shipping Policy – Decor by Neon
At Decor by Neon, every piece is made-to-order with precision and care. To ensure that your décor reaches you safely and on time, we follow a clear and transparent shipping process.
Processing Time
All orders are handcrafted in our Faridabad workshop.
It takes 2–3 business days to carefully create, finish, and pack your order before dispatch.
Delivery Time
Once shipped, delivery typically takes 6–7 business days depending on your location in India.
Remote or special delivery areas may take a little longer, but we always strive to deliver as quickly as possible.
Shipping Charges
We are proud to offer FREE SHIPPING all over India – no hidden charges, no surprises.
Order Tracking
Once your order is dispatched, you will receive a tracking ID and courier details via email/WhatsApp so you can track your package in real time.
Packaging & Safety
Every product is packed with multi-layer protective packaging to ensure it arrives safely at your doorstep.
In the rare case of damage during transit, please contact us within 48 hours of delivery with photos/videos, and we’ll assist you immediately.
Estimated Timeline Summary
Processing (Making): 2–3 business days
Delivery (Shipping): 6–7 business days
Total Time from Order to Delivery: 8–10 business days on average
Contact Us
For shipping-related questions, bulk order timelines, or urgent delivery requests, reach us at:
📞 +91-9915466566
📧 neonmetalartstudio@gmail.com
We are committed to delivering your décor with care, on time, and always with Free Shipping across India.
Let customers speak for us
Beautiful framed Lord Shiva portrait in a serene meditation pose. Vibrant colors, elegant golden frame, and spiritually uplifting artwork. Ideal for home, office, temple, or gifting. Well-maintained and in good condition
Good
Ordered the Budha Vanvas canvas and it looks amazing in our house. The print quality, colors, and overall design are beautiful and give a very peaceful vibe to the room. Delivery and packaging were also good.
We also ordered another canvas that matches the Budha canvas design perfectly. Both canvases together look elegant and enhance the home decor beautifully. Very satisfied with the purchase!
Size is good for a medium wall, looks great.
Canvas quality is thick and premium, colors pop.
Bought set of 3, room looks completely transformed.
Indian heritage art at its finest, highly recommend.
Packaging was superb, arrived in perfect condition.
Print quality is razor sharp, even up close.
Rudraksha mala detail is visible even from distance.
Bought the large size, it's the centerpiece of our room.
The boats on the Ganga look so peaceful and serene.
Banaras vibes in my Delhi home, couldn't be happier.
My kids love the Shiva painting, very inspiring.
Canvas quality brings out the warm European tones perfectly.