Shipping policy

At Decor by Neon, every piece is made-to-order with precision and care. To ensure that your décor reaches you safely and on time, we follow a clear and transparent shipping process.

Processing Time

All orders are handcrafted in our Faridabad workshop.

It takes 2–3 business days to carefully create, finish, and pack your order before dispatch.

Delivery Time

Once shipped, delivery typically takes 6–7 business days depending on your location in India.

Remote or special delivery areas may take a little longer, but we always strive to deliver as quickly as possible.

Shipping Charges

We are proud to offer FREE SHIPPING all over India – no hidden charges, no surprises.

Order Tracking

Once your order is dispatched, you will receive a tracking ID and courier details via email/WhatsApp so you can track your package in real time.

Packaging & Safety

Every product is packed with multi-layer protective packaging to ensure it arrives safely at your doorstep.

In the rare case of damage during transit, please contact us within 48 hours of delivery with photos/videos, and we’ll assist you immediately.

Estimated Timeline Summary

Processing (Making): 2–3 business days

Delivery (Shipping): 6–7 business days

Total Time from Order to Delivery: 8–10 business days on average

Contact Us

For shipping-related questions, bulk order timelines, or urgent delivery requests, reach us at:
📞 +91-9915466566
📧 neonmetalartstudio@gmail.com

We are committed to delivering your décor with care, on time, and always with Free Shipping across India.